Welcome to Swift Shift! In this article, we would like to provide you an overview video to more functions of the admin panel: roles, skills, and permissions.
Roles is a very important feature for shift and team management, but your organization may not be using skills and permissions or may have decided to use these features in a customized manner. It's always a good idea to check in with your champion managers or customer success manager before using these features. And remember, always practice using the same features on your mobile app, as we always want you to be able to manage your team on the go. Enjoy!